One email address for all general questions

(Feb. 24, 2021) To help improve customer service, Ocean Pines is asking that all homeowners and residents send general questions, complaints, or concerns to [email protected], or contact 410-641-7717 during business hours, or 410-641-7747 after business hours and on weekends.

Marketing Coordinator Julie Malinowski and Public Works Office Manager Linda Martin will handle questions sent to that email address and redirect them to the proper person or department, if needed.  

"We feel this will be a more efficient method of ensuring that people's concerns are being addressed in a timely manner," General Manager John Viola said. "This will also allow us to have controls and metrics as part of a dashboard created by Linda, to make sure the system is operating efficiently.”